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Knowledge base
Ordering
Ordering [UK]
11
I have not received a confirmation yet, is my order received correctly?
How can I register for a wholesale account?
Can I cancel or change my order?
How do I place an article in my shopping cart?
Do I have to pay for delivery?
See all 11 articles
Deals
Deals [UK]
6
What promotions do we currently have?
Why is my discount code not working?
How do I receive and apply the 10% discount for my first order?
How and where do I apply my discount code?
How do I get a discount code?
See all 6 articles
Delivery Information
Delivery Information [UK]
12
Delivery Information United Kingdom
Delivery Information other countries
Where can I find my track and trace?
What is the status of my delivery?
What happens when I am not at home and my order will be delivered?
See all 12 articles
Payment Options
Payment Options [UK]
8
Which payment methods are there at Body & Fit?
How can I download my invoice?
I have a question about my bank transfer
I have a question about PayPal
I have a question about my Creditcard payment
See all 8 articles
Returns Policy
Returns Policy [UK]
9
How does the return process work?
How long will it take to process my return?
When can I return a product?
Do I have to pay return fees?
Is it possible to exchange a product?
See all 9 articles
Nutrition Questions
Nutrition Questions [UK]
7
What is the difference between the protein powders?
What can I do to reduce my muscle soreness?
Do you have recipe suggestions?
Which products are suitable for vegans?
Do you have gluten free products?
See all 7 articles
About Body & Fit
About Body & Fit [UK]
10
About Body & Fit
Collaboration and sponsoring
How do I create an account?
Privacy Policy
How do I sign up for the newsletter?
See all 10 articles
Body&Fit Sustainability
Sustainability [UK]
8
Why did Body&Fit digitise the packing list?
Why has Body&Fit started using soft plastic bags instead of hard plastic tubs?
What sustainability initiatives has Body&Fit undertaken so far?
How does Body&Fit ensure efficient use of shipping boxes?
Why did Body&Fit switch to brown shipping boxes?
See all 8 articles
Referral Program
Referral Program [UK]
6
How do I refer a friend?
Where do I check my referrals?
Can my friend use my link if they have shopped with Body & Fit before?
When can I claim my reward?
Why does my discount disappear on the payment page?
See all 6 articles
