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Frequently Asked Questions
I have not received a confirmation yet, is my order received correctly?
Can I cancel or change my order?
Why is my discount code not working?
My parcel is returned, what will happen now?
I forgot my password, what can I do?
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Ordering
I have not received a confirmation yet, is my order received correctly?
How can I register for a wholesale account?
Can I cancel or change my order?
How do I place an article in my shopping cart?
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Deals
What promotions do we currently have?
Why is my discount code not working?
How do I receive and apply the 10% discount for my first order?
How and where do I apply my discount code?
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Delivery Information
Delivery Information United Kingdom
Where can I find my track and trace?
What is the status of my delivery?
What happens when I am not at home and my order will be delivered?
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Payment Options
Which payment methods are there at Body & Fit?
How can I download my invoice?
I have a question about PayPal
I have a question about my Creditcard payment
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Returns Policy
How long will it take to process my return?
When can I return a product?
Do I have to pay return fees?
Is it possible to exchange a product?
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Nutrition Questions
What is the difference between the protein powders?
What can I do to reduce my muscle soreness?
Do you have recipe suggestions?
Which products are suitable for vegans?
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About Body & Fit
About Body & Fit
Collaboration and sponsoring
How do I create an account?
Privacy Policy
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Body&Fit Sustainability
Why did Body&Fit digitise the packing list?
Why has Body&Fit started using soft plastic bags instead of hard plastic tubs?
What sustainability initiatives has Body&Fit undertaken so far?
How does Body&Fit ensure efficient use of shipping boxes?
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Referral Program
How do I refer a friend?
Where do I check my referrals?
Can my friend use my link if they have shopped with Body & Fit before?
When can I claim my reward?
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Ordering
I have not received a confirmation yet, is my order received correctly?
How can I register for a wholesale account?
Can I cancel or change my order?
How do I place an article in my shopping cart?
See more
Deals
What promotions do we currently have?
Why is my discount code not working?
How do I receive and apply the 10% discount for my first order?
How and where do I apply my discount code?
See more
Delivery Information
Delivery Information United Kingdom
Where can I find my track and trace?
What is the status of my delivery?
What happens when I am not at home and my order will be delivered?
See more
Payment Options
Which payment methods are there at Body & Fit?
How can I download my invoice?
I have a question about PayPal
I have a question about my Creditcard payment
See more
Returns Policy
How long will it take to process my return?
When can I return a product?
Do I have to pay return fees?
Is it possible to exchange a product?
See more
Nutrition Questions
What is the difference between the protein powders?
What can I do to reduce my muscle soreness?
Do you have recipe suggestions?
Which products are suitable for vegans?
See more
About Body & Fit
About Body & Fit
Collaboration and sponsoring
How do I create an account?
Privacy Policy
See more
Body&Fit Sustainability
Why did Body&Fit digitise the packing list?
Why has Body&Fit started using soft plastic bags instead of hard plastic tubs?
What sustainability initiatives has Body&Fit undertaken so far?
How does Body&Fit ensure efficient use of shipping boxes?
See more
Referral Program
How do I refer a friend?
Where do I check my referrals?
Can my friend use my link if they have shopped with Body & Fit before?
When can I claim my reward?
See more
