How can we help you?

Ordering

Thank you for ordering at Body&Fit! You will receive an order confirmation email once the package has been dispatched. This will usually be sent the same day as you order. It is possible that the confirmation ends up in the spam box of your email. Therefore, always check your unwanted inbox or spam.


Did you order through your registered account?
Your order has been placed successfully if you can see the new order in your account. If it’s not in your account, please check if you have been charged first.

 

Didn't receive a confirmation email within 24 hours of purchasing? Then it is best to contact us. Then we can check if everything went well!

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We also have a wholesale website, specially for gyms and companies! As a gym or company you can purchase products via this site at reduced prices. Click here or register for a wholesale account.

For questions about wholesale please send an e-mail to info@bodyandfitwholesale.com

View our opening hours and contact options

Please note: only companies related to the sports nutrition industry such as gyms and sports nutrition stores can register (we do not supply to websites focusing on supplements). All requests are checked against the details listed with the Chamber of Commerce. Once we have received the request we will process this as quickly as possible.

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Placed orders will be immediately prepared for you. Therefore, it is not possible to make any changes to your order. 


If you want to cancel your order, please call us within 10 minutes of purchasing, so we can do this for you. Once the cancellation is successful, we will refund your money within 5 working days so you can place a new order!


If you did not manage to cancel your order within 10 minutes, don't worry! You can still refuse the parcel upon delivery. The courier will take the parcel back to our warehouse. 

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Thank you for choosing Body & Fit! Hopefully you have found the product you would like to order. You can order your favorite product in the following way:


 

Step 1

Open the product and select a flavor of your choice


Step 2

After selecting a flavor you can select a content of your choice.



Note : if a content is grey or crossed out or if it says "notify me", then this product is not in stock. 


Step 3

After selecting a flavor and content, don't forget to click on “add to cart”. The product will then appear in your shopping cart. 

 

You can always change quantities and remove products in your shopping cart. 

 

If you would like help or product advice, we would like to hear from you. You can contact customer service for this.We are happy to help you!  

 

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Thank you for ordering at Body & Fit! Sometimes it can happen that the products remain in your shopping cart after placing an order. Not to worry though, this can be caused by a delay in the processing of orders. If this happens, we advise you to wait a few hours before it rectifies.


Not sure if your order was confirmed? Please look out for your confirmation email in your inbox or if you have an account with us, simply check here! If you do not receive any confirmation that day please contact our customer service. They will be happy to help!

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Oops, I’m sorry that has happened! An error code may be caused by a number of things.

Please contact us with any information you have about the error, so we can help!

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Please find delivery information including costs for each country below:


STANDARD DELIVERY

CountryDelivery MethodDelivery TimePriceFree Delivery Threshold
UKStandard3 - 5 working daysfrom £ 3.95£ 45.00

Czech RepublicStandard2 - 4 working days
€ 60.00
Lithuania4 - 6 working days
Slovenia3 - 6 working days
Latvia4 - 6 working daysfrom € 4.99
Hungary3 - 5 working days
Croatia3 - 5 working days
Ireland4 - 6 working days
Poland2 - 5 working days
SlovakiaStandard3 - 6 working daysfrom € 5.99€ 60.00
Finland4 - 6 working days
Luxembourg2 - 4 working days
Denmark
3 - 5 working daysfrom € 6.99
EstoniaStandard4 - 6 working days
€ 60.00
Greece
Romania

6 - 9 working days
3 - 5 working days


MaltaStandard5 - 8 working days*from € 14.99€ 60.00

SwedenStandard3 - 6 working daysfrom € 9.99€ 60.00

Turkey
7 - 12 working days*

UAE
4 - 8 working days*

Taiwan**
7 - 10 working days*

MalaysiaStandard5 - 10 working days*from € 14.99€ 150.00
Singapore
4 - 7 working days*

India**
8 - 11 working days*

Oman
4 - 8 working days*

Vietnam**
7 - 10 working days*

Angola**Standard8 - 12 working days*from € 19.99€ 150.00
Iran6 - 9 working days*
Kazakhstan**Standard9 - 12 working days*from € 24.99€ 150.00

NorwayStandard4 - 8 working days*from € 9.99€ 150.00

Saudi Arabia**Standard5 - 8 working days*from € 24.99€ 150.00

Algeria**Standard10+ working days*from € 39.99€ 250.00

Taiwan**
Switzerland**
Standard4 - 9 working days*
4 - 8 working days*
from € 14.99€ 150.00

Israel**Standard3 - 6 working days*from € 14.99€ 200.00

CanadaStandard4 - 9 working days*from € 14.99€ 150.00
New Zealand**Standard5 - 8 working days*from € 14.99€ 150.00
China**Standard5 - 10 working days*from € 14.99€ 150.00
South Africa**Standard9 - 12 working days*from € 14.99€ 120.00
Egypt**Standard10 - 12 working days*from € 14.99€ 150.00
Morocco**Standard10 - 12 working days*from € 14.99€ 200.00
Nigeria**Standard6 - 10 working days*from € 14.99€ 200.00
Thailand**Standard6 - 11 working days*from € 14.99€ 150.00
Pakistan**Standard10 - 12 working days*from € 14.99€ 150.00
Hong Kong**Standard4 - 6 working days*from € 14.99€ 150.00
UkraineStandard4 - 7 working days*from € 14.99€ 100.00

EXPRESS DELIVERY

CountryDelivery MethodDelivery TimePrice
UKExpress1 - 2 working days
from £ 7.99
DenmarkExpress1 - 2 working days
from € 11.99
Republic of IrelandExpress1 - 2 working days
from € 14.99
FinalndExpress1 - 2 working days
from € 14.99
PolandExpress1 - 2 working days
from € 19.99
SlovakiaExpress1 - 2 working days
from € 19.99
SloveniaExpress1 - 2 working days
from € 19.99
RomaniaExpress1 - 2 working days
from € 19.99
LithuaniaExpress1 - 2 working days
from € 19.99
HungaryExpress1 - 2 working days
from € 19.99
BulgariaExpress1 - 2 working days
from € 19.99
Czech RepublicExpress1 - 2 working days
from € 19.99


NOTE:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
**Standard service is not DDP (Delivery Duty Paid), customs fees might incur upon receipt of the order at destination.

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Please find delivery information including delivery time for each country below


Unfortunately, we can’t deliver to the Isle of Man, Channel islands, Shetland islands, Guernsey or Gibraltar yet.


STANDARD DELIVERY

CountryDelivery MethodDelivery TimePriceFree Delivery Threshold
UKStandard3 - 5 working daysfrom £ 3.95£ 45.00

Czech RepublicStandard2 - 4 working days
€ 60.00
Lithuania4 - 6 working days
Slovenia3 - 6 working days
Latvia4 - 6 working daysfrom € 4.99
Hungary3 - 5 working days
Croatia3 - 5 working days
Ireland4 - 6 working days
Poland2 - 5 working days
SlovakiaStandard3 - 6 working daysfrom € 5.99€ 60.00
Finland4 - 6 working days
Luxembourg2 - 4 working days
Denmark
3 - 5 working daysfrom € 6.99
EstoniaStandard4 - 6 working days
€ 60.00
Greece
Romania

6 - 9 working days
3 - 5 working days


MaltaStandard5 - 8 working days*from € 14.99€ 60.00

SwedenStandard3 - 6 working daysfrom € 9.99€ 60.00

Turkey
7 - 12 working days*

UAE
4 - 8 working days*

Taiwan**
7 - 10 working days*

MalaysiaStandard5 - 10 working days*from € 14.99€ 150.00
Singapore
4 - 7 working days*

India**
8 - 11 working days*

Oman
4 - 8 working days*

Vietnam**
7 - 10 working days*

Angola**Standard8 - 12 working days*from € 19.99€ 150.00
Iran6 - 9 working days*
Kazakhstan**Standard9 - 12 working days*from € 24.99€ 150.00

NorwayStandard4 - 8 working days*from € 9.99€ 150.00

Saudi Arabia**Standard5 - 8 working days*from € 24.99€ 150.00

Algeria**Standard10+ working days*from € 39.99€ 250.00

Taiwan**
Switzerland**
Standard4 - 9 working days*
4 - 8 working days*
from € 14.99€ 150.00

Israel**Standard3 - 6 working days*from € 14.99€ 200.00

CanadaStandard4 - 9 working days*from € 14.99€ 150.00
New Zealand**Standard5 - 8 working days*from € 14.99€ 150.00
China**Standard5 - 10 working days*from € 14.99€ 150.00
South Africa**Standard9 - 12 working days*from € 14.99€ 120.00
Egypt**Standard10 - 12 working days*from € 14.99€ 150.00
Morocco**Standard10 - 12 working days*from € 14.99€ 200.00
Nigeria**Standard6 - 10 working days*from € 14.99€ 200.00
Thailand**Standard6 - 11 working days*from € 14.99€ 150.00
Pakistan**Standard10 - 12 working days*from € 14.99€ 150.00
Hong Kong**Standard4 - 6 working days*from € 14.99€ 150.00
UkraineStandard4 - 7 working days*from € 14.99€ 100.00

EXPRESS DELIVERY

CountryDelivery MethodDelivery TimePrice
UKExpress1 - 2 working days
from £ 7.99
DenmarkExpress1 - 2 working days
from € 11.99
Republic of IrelandExpress1 - 2 working days
from € 14.99
FinalndExpress1 - 2 working days
from € 14.99
PolandExpress1 - 2 working days
from € 19.99
SlovakiaExpress1 - 2 working days
from € 19.99
SloveniaExpress1 - 2 working days
from € 19.99
RomaniaExpress1 - 2 working days
from € 19.99
LithuaniaExpress1 - 2 working days
from € 19.99
HungaryExpress1 - 2 working days
from € 19.99
BulgariaExpress1 - 2 working days
from € 19.99
Czech RepublicExpress1 - 2 working days
from € 19.99


NOTE:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
**Standard service is not DDP (Delivery Duty Paid), customs fees might incur upon receipt of the order at destination.

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Is your favorite product not in stock and do you want to be informed when it is back on our website? By clicking on ‘notify me’ and entering your email address, you will receive a notification as soon as the product of choice comes back in stock!

 

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No, you do not need an account to place an order. At the checkout of your order you will get two options: order with an account or order as a guest. If you want to order without an account you can go for the second option: order as a guest.



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Yes, it is also possible to place an order with us by telephone. When you do this, it is useful to consider in advance which products you want to order and how many. One of our customer service representatives can then place an order for you. 


When the order has been placed you will receive a confirmation email ("Thank you, we have received your order") with a link to pay for the order. Be aware that your order only will be packed and shipped, once the payment has been fulfilled.




Please note : when you place an order by telephone, it may take longer before you will receive your order. This is because it can take up to five working days for us to receive a payment. Do you want to have your order at home the next day? Then it is best to place an order on the website yourself.

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No, we do not have physical stores. It is also not possible to pick up your order in our warehouse.

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You can find your orders in your account as follows:


  1. Open the website and log in
  2. Click on the circle with the little figure inside.
  3. Click on order history



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As you may have noticed, the prices of some products have gone up on our website.This is because the price of raw materials have recently gone up worldwide. This has made the production of protein powders, among other things, more expensive for us and unfortunately, has forced us to raise our prices. We understand that this is very annoying. Of course, we promise that as soon as the price of raw materials decreases, we will also adjust the price of the products.

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