Place your order before 6pm on a working day, and we’ll prepare and send it out immediately. We deliver to the United Kingdom*, numerous EU destinations and many other countries around the world. We offer standard delivery and express delivery (check the table below for the full list).
*Unfortunately, we can’t deliver to the Isle of Man, Channel islands or Gibraltar yet.
Working days are Monday – Friday. Delivery time is determined in working days from date of dispatch. For example if an order is made Tuesday before 6pm, the 5th working day would be Tuesday next week.
NOTE:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
Are you looking for delivery information outside of the UK?
Click here
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Send feedbackYou can find all information about the delivery of your order in your track & trace code. The track & trace code can be found via:
*When you have paid for your order as a guest, this option will expire
Overview statuses on Fedex
Status | Meaning |
DEPARTED Body&Fit | The package is packed, and has left our warehouse. |
FEDEX CROSS BORDER PROCESS CENTRE | The package has been collected and placed in the Fedex distribution center |
CUSTOMS CLEARED | Your package has passed through customs |
ARRIVAL AT DESTINATION HUB | The package has been picked up by your local courier |
IN TRANSIT/OUT FOR DELIVERY | The package is on its way |
DELAYED / NETWORK DELAY | The local courier has had some trouble and a delay has occurred |
DELIVERY ATTEMPTED | There has been attempt at delivery but either no-one was home or the courier has had some trouble. |
Please contact our customer service to receive further assistance if the following occurs:
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Send feedbackAre you unexpectedly not at home? No worries! DHL & Hermes will try again on the next working day if the delivery is not successful.
Hermes can also leave your parcel in a safe place or with a neighbor, which you can choose directly via their track and trace link. You can find this track and trace link on Fedex’s ‘View More Tracking’.
Then, once you’re in the tracking link, you can click ‘Change delivery options’ and confirm your postcode.
You will be taken to the page that then helps you change where your parcel is delivered to:
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Send feedbackNo, this is unfortunately not possible.
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Send feedbackWe are sorry to hear that your parcel has been stated as delivered but you have not received it.
Please check your Hermes tracking link for the latest updates. The tracking link can be found via:
*When you have paid for your order as a guest, this option will expire
If this states as delivered please click ‘View full tracking details’ like below and confirm your postcode.
Then click ‘View proof of delivery’ for photo evidence of where this package was placed and where the exact location of package was left.
In this case if you still dispute the delivery, please contact our customer service to receive further assistance.
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Send feedbackWe are sorry to hear that you have received a damaged parcel! Please contact our customer service with pictures of the issue and they will gladly help you further.
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Send feedbackCountry | Delivery Method | Delivery Time | Price | Free Delivery Threshold |
UK | Standard | 3 - 5 working days | from £ 3.95 | £ 45.00 |
Czech Republic | Standard | 2 - 4 working days | € 60.00 | |
Lithuania | 4 - 6 working days | |||
Slovenia | 3 - 6 working days | |||
Latvia | 4 - 6 working days | from € 4.99 | ||
Hungary | 3 - 5 working days | |||
Croatia | 3 - 5 working days | |||
Ireland | 4 - 6 working days | |||
Poland | 2 - 5 working days | |||
Slovakia | Standard | 3 - 6 working days | from € 5.99 | € 60.00 |
Finland | 4 - 6 working days | |||
Luxembourg | 2 - 4 working days | |||
Denmark | 3 - 5 working days | from € 6.99 | ||
Estonia | Standard | 4 - 6 working days | € 60.00 | |
Greece Romania | 6 - 9 working days 3 - 5 working days | |||
Malta | Standard | 5 - 8 working days* | from € 14.99 | € 60.00 |
Sweden | Standard | 3 - 6 working days | from € 9.99 | € 60.00 |
Turkey | 7 - 12 working days* | |||
UAE | 4 - 8 working days* | |||
Taiwan** | 7 - 10 working days* | |||
Malaysia | Standard | 5 - 10 working days* | from € 14.99 | € 150.00 |
Singapore | 4 - 7 working days* | |||
India** | 8 - 11 working days* | |||
Oman | 4 - 8 working days* | |||
Vietnam** | 7 - 10 working days* | |||
Angola** | Standard | 8 - 12 working days* | from € 19.99 | € 150.00 |
Iran | 6 - 9 working days* | |||
Kazakhstan** | Standard | 9 - 12 working days* | from € 24.99 | € 150.00 |
Norway | Standard | 4 - 8 working days* | from € 9.99 | € 150.00 |
Saudi Arabia** | Standard | 5 - 8 working days* | from € 24.99 | € 150.00 |
Algeria** | Standard | 10+ working days* | from € 39.99 | € 250.00 |
Taiwan** Switzerland** | Standard | 4 - 9 working days* 4 - 8 working days* | from € 14.99 | € 150.00 |
Israel** | Standard | 7 - 21 working days* | from € 14.99 | € 200.00 |
Canada | Standard | 4 - 9 working days* | from € 14.99 | € 150.00 |
New Zealand** | Standard | 5 - 8 working days* | from € 14.99 | € 150.00 |
China** | Standard | 5 - 10 working days* | from € 14.99 | € 150.00 |
South Africa** | Standard | 9 - 12 working days* | from € 14.99 | € 120.00 |
Egypt** | Standard | 10 - 12 working days* | from € 14.99 | € 150.00 |
Morocco** | Standard | 10 - 12 working days* | from € 14.99 | € 200.00 |
Nigeria** | Standard | 6 - 10 working days* | from € 14.99 | € 200.00 |
Thailand** | Standard | 6 - 11 working days* | from € 14.99 | € 150.00 |
Pakistan** | Standard | 10 - 12 working days* | from € 14.99 | € 150.00 |
Hong Kong** | Standard | 4 - 6 working days* | from € 14.99 | € 150.00 |
Ukraine | Standard | 4 - 7 working days* | from € 14.99 | € 100.00 |
Country | Delivery Method | Delivery Time | Price |
UK | Express | 1 - 2 working days | |
from £ 7.99 | |||
Denmark | Express | 1 - 2 working days | |
from € 11.99 | |||
Republic of Ireland | Express | 1 - 2 working days | |
from € 14.99 | |||
Finland | Express | 1 - 2 working days | |
from € 14.99 | |||
Poland | Express | 1 - 2 working days | |
from € 19.99 | |||
Slovakia | Express | 1 - 2 working days | |
from € 19.99 | |||
Slovenia | Express | 1 - 2 working days | |
from € 19.99 | |||
Romania | Express | 1 - 2 working days | |
from € 19.99 | |||
Lithuania | Express | 1 - 2 working days | |
from € 19.99 | |||
Hungary | Express | 1 - 2 working days | |
from € 19.99 | |||
Bulgaria | Express | 1 - 2 working days | |
from € 19.99 | |||
Czech Republic | Express | 1 - 2 working days | |
from € 19.99 |
NOTE:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
**Standard service is not DDP (Delivery Duty Paid), customs fees might incur upon receipt of the order at destination.
***Working days are Monday – Friday. Delivery time is determined in working days from date of dispatch. For example if an order is made Tuesday before 6pm, the 5th working day would be Tuesday next week.
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