How can we help you?

Ordering

Thank you for ordering at Body&Fit! You will receive an order confirmation email once the package has been dispatched. This will usually be sent the same day as you order. It is possible that the confirmation ends up in the spam box of your email. Therefore, always check your unwanted inbox or spam.


Did you order through your registered account?
Your order has been placed successfully if you can see the new order in your account. If it’s not in your account, please check if you have been charged first.

 

Didn't receive a confirmation email within 24 hours of purchasing? Then it is best to contact us. Then we can check if everything went well!

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We also have a wholesale website, specially for gyms and companies! As a gym or company you can purchase products via this site at reduced prices. Click here or register for a wholesale account.

For questions about wholesale please send an e-mail to info@bodyandfitwholesale.com

View our opening hours and contact options

Please note: only companies related to the sports nutrition industry such as gyms and sports nutrition stores can register (we do not supply to websites focusing on supplements). All requests are checked against the details listed with the Chamber of Commerce. Once we have received the request we will process this as quickly as possible.

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Placed orders will be immediately prepared for you. Therefore, it is not possible to make any changes to your order. 


If you want to cancel your order, please call us within 10 minutes of purchasing, so we can do this for you. Once the cancellation is successful, we will refund your money within 5 working days so you can place a new order!


If you did not manage to cancel your order within 10 minutes, don't worry! You can still refuse the parcel upon delivery. The courier will take the parcel back to our warehouse. 

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Thank you for choosing Body & Fit! Hopefully you have found the product you would like to order. You can order your favorite product in the following way:


 

Step 1

Open the product and select a flavor of your choice


Step 2

After selecting a flavor you can select a content of your choice.



Note : if a content is grey or crossed out or if it says "notify me", then this product is not in stock. 


Step 3

After selecting a flavor and content, don't forget to click on “add to cart”. The product will then appear in your shopping cart. 

 

You can always change quantities and remove products in your shopping cart. 

 

If you would like help or product advice, we would like to hear from you. You can contact customer service for this.We are happy to help you!  

 

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Place your order before 6pm on a working day, and we’ll prepare and send it out that same day. We deliver to the United Kingdom*, as well as numerous European destinations. We offer standard delivery and express delivery (view our European destinations here).


*Unfortunately, we can’t deliver to the Isle of Man, Channel islands, Shetland islands, Guernsey, Jersey or Gibraltar yet. And other non-supported countries, if you are unable to select the country on our website, it means we are unable to ship there. Please note our warehouse blocks orders containing address details of a non-supported country. Please note, we cannot also not facilitate delivery to any BFPO addresses.

Country

Delivery Method

Delivery Time

Weight

Price

Free Delivery Threshold

UK

Standard

3 - 5 working days

N/A

£4.99

£50.00

UK

Express

1 - 2 working days

0 - 2 kg

2-  4 kg

4 - 6 kg

6- 10 kg

£20.89

£23.86

£26.95

£33.35

No free delivery Threshold


 

Working days are Monday – Friday. Delivery time is determined in working days from date of dispatch. For example if an order is made Tuesday before 6pm, the 5th working day would be Tuesday next week. 

 

NOTE:

*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.


Are you looking for delivery information outside of the UK?

Click here

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Place your order before 6pm on a working day, and we’ll prepare and send it out immediately. We deliver to the United Kingdom*, numerous EU destinations and many other countries around the world. We offer standard delivery and express delivery (check the link at the bottom of the article for the full list).

 

*Unfortunately, we can’t deliver to the Isle of Man, Channel islands, Shetland islands, Guernsey, Jersey or Gibraltar yet.

Country

Delivery Method

Delivery Time

Weight

Price

Free Delivery Threshold

UK

Standard

3 - 5 working days

0 - 20 kg

> 20 kg

£4.99

£4.99

£45.00

UK

Express

1 - 2 working days

0 - 2 kg

2-  4 kg

4 - 6 kg

6- 10 kg

£20.89

£23.86

£26.95

£33.35

No free delivery Threshold


 

Working days are Monday – Friday. Delivery time is determined in working days from date of dispatch. For example if an order is made Tuesday before 6pm, the 5th working day would be Tuesday next week. 


NOTE:

*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.


Are you looking for delivery information outside of the UK?

Click here

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Is your favorite product not in stock and do you want to be informed when it is back on our website? By clicking on ‘notify me’ and entering your email address, you will receive a notification as soon as the product of choice comes back in stock!

 

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No, you do not need an account to place an order. At the checkout of your order you will get two options: order with an account or order as a guest. If you want to order without an account you can go for the second option: order as a guest.



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Yes, it is also possible to place an order with us by telephone. When you do this, it is useful to consider in advance which products you want to order and how many. One of our customer service representatives can then place an order for you. 


When the order has been placed you will receive a confirmation email ("Thank you, we have received your order") with a link to pay for the order. Be aware that your order only will be packed and shipped, once the payment has been fulfilled.




Please note : when you place an order by telephone, it may take longer before you will receive your order. This is because it can take up to five working days for us to receive a payment. Do you want to have your order at home the next day? Then it is best to place an order on the website yourself.

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No, we do not have physical stores. It is also not possible to pick up your order in our warehouse.

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You can find your orders in your account as follows:


  1. Open the website and log in
  2. Click on the circle with the little figure inside.
  3. Click on order history



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