I have a question about Klarna : Body & Fit

Which payment methods are there at Body & Fit?

You can pay in a number of ways:

Payment option	Short description
PayPal	Secure and easy online payment via your own PayPal account
Credit Card	We accept MasterCard, Visa, Amex, Discover, Diners and JCB
Klarna	A payment method in which you can select from multiple payment options
Google Pay	Paying via Google Pay is quick and easy. During the order process you select Google Pay and are instantly taken to your Google Pay account to make the payment.
Apple Pay	Apple Pay provides an easy and secure way to make payments in your iOS, iPadOS, and watchOS apps, and on websites in Safari.

Additional information

Secure online payment: any online payment data, such as credit card information, is protected via a Secure Socket Layer connection (SSL), which encrypts data making it impossible for third parties to read messages. All browsers support SSL and indicate when it’s place. This forms a global standard for secure payment via the internet.

Privacy: the personal data that we request from you is only used to process your order as efficiently as possible. We respect and guarantee your privacy. Under no circumstances will personal data be shared to third parties.

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How can I download my invoice?

You can find your invoice in your account via the following steps:
Be aware that this option only applies if you placed the order via your account.

1. Open the website and Sign in.

2. Click on your account and go to order history.

3. Click on view order.

4. Click on download invoice.

Can`t find your order in your account? Contact us

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I have a question about PayPal

A deferred bank payment is not implemented immediately, but takes six to ten working days to be completed. The recipient sees that the payment has been initiated, but only receives the money after complete processing.

The payment consists of 2 payment orders:

Your bank transfers the desired amount to PayPal and the money is deposited to your PayPal balance.
PayPal transfers the money from your PayPal account to the seller.

Payment order 1 must be completed first, before payment order 2 can commence. This process can take 6 to 10 working days.

Why is a deferred bank payment sent?

Your bank account has been confirmed, but this is your first payment using your bank account.
Your bank account has been confirmed, but your PayPal balance is overdrawn or you had a negative balance.
Our internal security system determines that the payment is sent as a deferred bank payment.

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I have a question about my Creditcard payment

We use Eurocard/MasterCard SecureCode and Verified by Visa to provide secure, easy transactions. The conditions of the relevant card issuer are applicable and Body & Fit is not part of the relationship between you and the card issuer. During the order process you can opt for payment by credit card and once the payment has been authorized, we’ll send your order immediately.

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I have a question about Klarna

Part 1: How it works

Shop now. Pay later with Klarna. We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout.

Step 1: Add products to your cart and select “Klarna” when you check out

Step 2: Enter a few personal details and you’ll know instantly if you’re approved

Step 3: Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

Part 2: Payments information

Pay in 30 days

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees, when you pay on time.

Paying after delivery allows you to try before you buy and is the easiest way to shop online.

Complete the payment in full after purchase at no added cost.
Report returns directly in our app and only pay for the items that you keep.
Not making your payment on time could affect your ability to use Klarna in the future.
Debt collection agencies are used as a last resort
Pay in 30 days is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Ts&Cs and late fees apply. [www.klarna.com/uk/terms-and-conditions]

Part 3: About Klarna

Pay online or in the app.

Review your latest purchases and make payments in the Klarna app or online.

Download the Klarna app: https://www.klarna.com/app
Log in online: https://app.klarna.com/login.
Chat with customer service: https://www.klarna.com/uk/customer-service/

About Klarna

Safe and secure

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorised purchases.

Frequently asked questions

Visit our FAQ (https://www.klarna.com/uk/customer-service/) page to find out more about using Klarna.

At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth checkout options give you more time and control so you can focus on the things you love.

More than 150 million shoppers are using Klarna.
450,000 retailers are working with us worldwide.
We’re one of Europe’s largest banks and we’ve been powering online checkouts for over 15 years.

Klarna's Pay in 3 and Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Ts&Cs and late fees apply. [www.klarna.com/uk/terms-and-conditions]

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I have a question about Google Pay

Paying via Google Pay is quick and easy. During the order process you select Google Pay and are instantly taken to your Google Pay account to make the payment.

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I have a question about Apple Pay

When you’re making purchases on the web in Safari on your iPhone, iPad or Mac, you can use Apple Pay without having to create an account, enter card details, or billing information. Paying takes just a touch or glance and is fast, easy, and safe.

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How can we help you?

Payment Options

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