Ordering at Body & Fit is very simple! When you have made a choice and know which products you want to order, simply add them to the shopping cart by pressing the order button. After you have pressed the order button, at the upper right side of the screen you will see the product that has been added to your shopping cart. Then, you can open the cart and complete the order by following the steps in the order process. If you need assistance or product advice we are more than happy to help you! You can contact our Customer Service via e-mail, WhatsApp, chat or telephone.

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Please note: after you have placed an order, you will receive a confirmation e-mail. Check the order and address details carefully. If something is incorrect, please contact our customer service as soon as possible by telephone or via the chat.

It is possible that due to an error your products are still listed in your shopping cart after you have placed your order. We advise you to contact our customer service if  you have no received this e-mail after a few hours. Often, the order will still be processed correctly.

Once the order is packed and shipped, you will receive a confirmation e-mail with a Track & Trace. We would advise you to contact our customer service if you have not received this e-mail after a few hours.

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We also have a wholesale website, specially for gyms and companies! As a gym or company you can purchase products via this site at reduced prices. Click here or register for a wholesale account.

For questions about wholesale please send an e-mail to info@bodyandfitwholesale.com or contact our customer service.

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Please note: only companies related to the sports nutrition industry such as gyms and sports nutrition stores can register (we do not supply to websites focusing on supplements). All requests are checked against the details listed with the Chamber of Commerce. Once we have received the request we will process this as quickly as possible.

Oops, that is unfortunate. An error code may be caused by a number of things. Please contact our customer service to see what the problem is.

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Note:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
**Standard service is not DDP (Delivery Duty Paid), customs fees might incur upon receipt of the order at destination.
**The customer will be the IoR (importer of record) which means the customer will be responsible for any duties payable etc.  

Ordering from Body&Fit couldn’t be easier! Place your order before 6pm on a working day, and we’ll prepare and send it out immediately. We deliver to the United Kingdom*, numerous EU destinations and many other countries around the world. We offer standard delivery and express delivery (check the table below for the full list).

Free standard delivery over £30 orders (applicable to the UK).

*Unfortunately, we can’t deliver to the Isle of Man yet.
Orders in certain areas affected by COVID may result in delays.

STANDARD DELIVERY

EXPRESS DELIVERY

NOTE:
*Sometimes processing times at local customs can take longer than expected, which can impact delivery time.
**Standard service is not DDP (Delivery Duty Paid), customs fees might incur upon receipt of the order at destination.

Do you have a stock question about a certain product, flavour or variation? Then we advise you to contact our customer service. Customer service can have a look for you to see if it is already clear when this product will be available again.

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Despite careful stock management it can happen that a product is not in stock. If this is the case you will receive an e-mail that unfortunately your order cannot be shipped the following working day.

To solve this for you, we will contact you as quickly as possible the next working day. Obviously, you can also contact customer service to discuss this.

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Within a 30 - 60 minute time frame we can cancel your complete order. In that case we refund your money the same (working) day. It is not possible to cancel your order after this time frame, because your order has been packed and is in the shipping process. In that case the order will be sent to you.

If you have any questions, you can always contact us by telephone or start a chat.

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No, you do not need an account to place an order. At the checkout of your order you will get two options: order with an account or order as a guest. If you want to order without an account you can go for the second option: order as a guest.

Yes, it is possible to place an order with us by phone. When you do this, it is helpful to think about which products you want to order and how many. One of our customer service employees can place an order for you. 

When the order is placed you will receive a confirmation email containing a link to pay for the order. The order must be paid before the order is packed and delivered. It is not possible to pay afterwards.

No, we do not have stores

Unfortunately, a mistake is easily made! However, we cannot make changes to your order. Try to contact our customer service as soon as possible after placing the order. They can check for you if it is still possible to cancel your order. 

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You can find your orders in your account as follows:

1. Open the website and log in
2. Click on the circle with the little figure inside.
3. Click on order history